A fire broke out in a house in which a man was fast asleep. They tried to carry him out through the window. No way. They tried to carry him out through the door. No way. He was just too huge and heavy. They were pretty desperate till someone suggested, "Wake him up, then he'll get out by himself."
"Man is unconscious", says Sri Bhagavan. "There is enormous suffering in every individual. Like the rats that eat away the hands of a leper and he is unconscious of the bite having lost all sensations, people are unconscious of the suffering that gnaws at their being."
There are a lot of things going on inside you to which you have never paid attention. For instance you could be helping a person not knowing that you would rather not help if given a choice. If you go a step further you will see ulterior motives in helping him. The aim need not be monetary or physical but a simple craving to project a good image. Many forces are acting behind the scene, of which you are unconscious.
A person who denies that he is suffering is telling a plain lie to himself and to the world. His tail is on fire and he is not accepting it. You do not know yourself.
The first step in the path of enlightenment is to be conscious, to see the prison that holds you. The state itself is a benediction.